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PAYMENT INFORMATION

IN THIS SECTION, YOU WILL BE ABLE TO EASILY ACCESS INFORMATION ABOUT OUR CONDITIONS OF SALE AND OUR SERVICES.


For any queries related to your online orders, please contact our Customer Service.

By contacting Customer Service, I agree to the transfer of my data outside my country/region.


  • PAYING METHODS

    Credit cards: Visa, MasterCard, American Express and JCB, Visa Electron, Carte Bleue, prepaid cards. The total amount will be debited from your card when your order is finalized.



    gallenn.com has a Quick Purchase option that allows you to memorize your credit card information so that you don't need to enter it again for future purchases.



    PayPal:  Make your online purchases easily without having to enter your credit card information on the website. Your account will be debited when your order is finalized. To create a new PayPal account, go to the paypal.com website.


    Klarna :  Klarna Pay in 3 allows you to split your costs into 3 monthly payments on purchases up to £1,500.00. No interest, no fees.


    Once you’ve placed your order at Gallenn, you’ll be redirected to Klarna's page. Here, you'll be asked to enter your bank details and pay your first installment where you'll be automatically charged every two weeks. Klarna payments make your experience simple, easy and most importantly, secure.


    Offers 3 flexible payment options with no additional cost, upon your preference :


    Pay now : Pay the entire amount instantly, either via online banking or direct debit.

    Pay in 30 days : Payment will be processed once the order has been delivered.

    Pay in installments: Payment will be processed in 3 or 4 installments.

    *Please note Klarna is not offered as payment option for Pre-Orders.

  • INVOICING

    gallenn.com issues an invoice for each order placed. This document will be sent as an attachment with the email confirming shipment of the package. Note: Once the order has been confirmed, you will not be able to modify the information you have entered, just as we will not be able to issue a new invoice.

  • PAYMENT SECURITY

    On gallenn.com, each payment is highly secured thanks to the use of Trustwave, secure servers certified by Geotrust and very advanced encryption services (SSL). In addition, we only use protected connections, as indicated by the "https" prefix and padlock in the browser address bar.



    In order to secure credit card payments, you will need to enter your card security code with each order. In addition, the payment department may verify and contact you before approving the transaction and confirming the order in order to fight fraud, ensure your protection and obtain more information.

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